How do I Change my Password on my UNCW-Owned PC when Teleworking?


Question

How do I change my password on my UNCW-owned PC when Teleworking?

Answer

All faculty and staff have the ability to change the password on their UNCW-owned computer while teleworking.

Note: When teleworking on a UNCW-owned computer, there are several additional steps you need to make in order to change your password.

 

  1. When you are notified to change your password, log into your teleworking UNCW-owned computer (if you are not already).
     
  2. Connect to VPN. Windows laptops should already have Cisco Anyconnect VPN installed. If not, please follow these instructions to install it.
     
  3. Launch the VPN program, hit "connect," and type in your UNCW username and current password.
     
  4. Once connected, press control-alt-delete on your keyboard, and choose “Change a Password.”
     
  5. Type in your current (old) password, then your new password, and then confirm your new password.
     
  6. Your password has now been changed, and it is now synced with your UNCW computer. You can disconnect from VPN.
     
  7. The next time you login to your computer, use your new password.

If you need further assistance, please submit a service request or CHAT with TAC.

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Details

Article ID: 103154
Created
Thu 3/26/20 11:40 AM
Modified
Fri 9/4/20 8:56 AM