How do I Change UNCW Email Messages Incorrectly Marked as Spam?

Tags Email Spam UNCW


All faculty, staff and students have the ability to change emails incorrectly marked as Spam.

For UNCW emails sent to an Internet email account:

You will need to add the UNCW email address to your Internet email contacts' list or create a filter to prevent the message from being sent to your Spam or Junk folder. Follow the instructions below for your appropriate email provider.

  1. For Gmail, see section "Unmark an email as Spam."
  2. For Yahoo, see section "Mark emails as Not Spam."
  3. For Windows Live Hotmail/MSN or Outlook, see section "Stop messages from going into your Junk Email folder."

For UNCW emails sent as lists, groups, solicitations, marketing campaigns and general bulk email messages:

Before your send a bulk email message, review the important Bulk Senders Guidelines at Google's support site. UNCW's email service follows these recommendations and continues to enhance the program. Please be sure to note the sections below:

  • Subscription
  • Unsubscribing
  • Format
  • Delivery
  • Third-Party Senders
  • Affiliate Marketing Programs

If you need further assistance, please submit a service request or CHAT with TAC.

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