Questions Answered in this Article

• How do I archive email in Windows Outlook 365?

• How do I archive email in the Outlook Web application (OWA)?

• How do I archive email in Outlook for Mac?

• How do I view archived email?

• What do I do with my PSTs?

Answers

All faculty, staff and students have the ability to archive email in Office 365.

How do I archive email in Windows Outlook 365?

1. Open Outlook.
    
2. Right-click the folder on which you wish to set up archiving, and select "Properties."
    
3. Click on the "Policy" tab. (Note that the Parent Policy is disabled.)
    
4. Go to the Online Archive section, and select "an older than option."
    
5. Click "OK."

How do I archive email in the Outlook Web application (OWA)?

1. Log into OWA.
    
2. Right-click the folder on which you wish to set up archiving, and select "Assign Policy."
    
3. Select the policy you wish to apply.
    
4. Click "OK."

How do I archive email in Outlook for Mac?

1. You can only move individual messages one by one to your archive mailbox labeled Personal Archive.
    
2. Use OWA to set archive policies and move multiple messages.

How do I view archived email?

1. For Windows Outlook 365, your archive will appear in the folder list on the left side of your Outlook program screen and will be titled "Online Archive - doej@uncw.edu."
    
2. For the Outlook Web application (OWA), your archive will appear in the folder list on the left side of your OWA screen and will be titled "In-Place Archive - Doe, John."
    
3. For Outlook for Mac locate your "Personal Archive - your name" folder.

   *Please note: Though the folders have different titles, the archive is the same.

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    What do I do with my PSTs?
    

   Any locally archived emails (stored in PSTs) are still accessible within your Outlook program just like they always have been. You can choose to upload your PSTs to Office365 simply by dragging the emails contained therein into your current mailbox or the Online Archive.

   *Please note: We recommend only copying up to 250 emails at once in order to give your computer time to sync those messages to Office365.
    

If you need further assistance, please submit a service request or CHAT with TAC.