Computer (hardware) Issues & Errors

Service Overview

Hardware will have issues for a variety of reasons. ITS will provide best effort troubleshooting for hardware issues.

Available To

Faculty, Staff and Students


University-owned computers: ITS Computer Consultants are Dell and Apple certified, best effort will be made to troubleshoot all other hardware to keep university-owned equipment running as optimally as possible. 

Personally-owned laptops: ITS recommends that you take your personal laptop to B1NAR1ES for diagnostic and hardware repair.

Getting Started

For hardware troubleshooting, details regarding vendor and warranty status may be required. 

Fees/Additional Costs

Depends on warranty status and ownership.