All faculty and staff have the ability to transfer a UNCW-owned computer asset.
*Please note: For computer inventory to remain accurate, a Computer Transfer Request must be submitted when a computer is assigned to another person, moved to a different location, or reallocated for another use.
- Open a "Computer Transfer Request."
- Select which type of transfer you are requesting, transferring within the department, to another department or the location of the computer.
- Select the service tag/serial number of the computer you wish to transfer from the drop-down menu. If you are unable to locate the service tag/serial number or you do not know the service tag/serial number please enter and select "Unknown."
- Depending on the request type that you have selected you will be asked to provide additional information.
- If you are transferring from one owner to another owner in the same department you will need to provide the name of the new owner and the building/room of the new owner.
- If you are transferring from one department to another department you will need to provide the name and department of the new owner, and the building/room of the new owner.
*Please note: When a computer is being transferred from one department to another you will need to enter the name of the Asset Authority for the department that is releasing the computer and the name of the Asset Authority for the department that is receiving the computer. Approvals are required before the computer transfer will be completed.
- If you are transferring the computer to a new location because the computer has been moved by the existing owner/department to a new location you will need to provide the new building/room.
- Click "Submit."
To check the status of the request:
- Go to the myTAC portal Home Page.
- Click on myTAC Tickets under Helpful Quick Links & Info.
- Change the search criteria at the top and click the Search button to see your ticket history.
*Please note: Make certain that the computer remains in a secure location until it has been transferred. If the computer needs to be physically moved, it requires a separate request with Moving Services. Additionally, when transferring computers from one owner to another, the Client Solutions Technician will refresh the computer and remove all previous data.
If you need further assistance, submit a service request or CHAT with TAC.