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Printer Issues & Errors


Service Overview

ITS provides assistance with printer settings and connectivity issues.

Note: Wireless printers will not work on UNCW's network - only direct printing or network printing.

Available To

Faculty and Staff

Features

Basic troubleshooting of printers connected to university-owned computers.

Getting Started

Please have any warranty or technical manuals/documentation available on the printer.

Replacing toner cartridges is the responsibility of the department that owns the printer.

Fees/Additional Costs

No charge*

*ITS can assist with connectivity issues and settings but other issues, such as replacing parts or cleaning out toner, would require hiring an expert (such as TonerExchange).