How Do I Resolve Common Account & Two-Factor Authentication Issues?

Select the question that best fits your account issues:

• How Do I Log in to My UNCW Account for the First Time?

• How Do I Use Duo for Two-Factor Authentication?

• How Do I Use Microsoft Authenticator for Two-Factor Authentication? 

• How Do I Change or Reset My UNCW Account Password?

• How Do I Register or Update My Password Change Authentication Methods?

• How Do I Unlock My UNCW Account?

• How Do I Log in to the VPN With Two-Factor Authentication (2fa)?

If you need further assistance, please submit a service request. If you can log in to your account, CHAT with TAC.