How do I Configure Speed Dials on my NEW Phone?


All faculty and staff have the ability to configure speed dials on their NEW phone.

*Please note: Speed dials must be configured via the Self Care PortalYou must also first be connected to VPN if you are off-campus in order to use the Phone Self Care Portal. 

  1. Visit the Self Care Portal Phone Self Care Portal
  2. On the left of the page, click on "Phone Settings."
  3. Click on "Speed Dial Numbers."
  4. Click on "Add New Speed Dial."
  5. Fill in Add Speed Dial box as below:

    *Please note: You can create speed dials for phone numbers outside of UNCW by entering 9 + the 10 digit number. This includes cell phone numbers. If you wish to add a speed dial for a number internal to UNCW, simply enter the 5 digit extension.

  • Number/URL: Phone number of the speed dial to be added.
  • Label (Description): Desired name for speed dial.
  • Speed Dial: Put in the next speed dial number that is available. 
  • Click Save.

*Please note: If you have any blank keys on your phone, the first-speed dials will display on those keys. Any speed dials past three will not be displayed on the phone and will need to be noted by you for future reference.


If you need further assistance, please submit a service request or CHAT with TAC.


Article ID: 131751
Wed 4/21/21 3:57 PM
Fri 6/25/21 11:10 AM