How do I Set Up and Access Adobe Creative Cloud?


How do I set up and access Adobe Creative Cloud applications?


All students and approved faculty/staff members have access to Adobe Creative Cloud applications.

Before Installation:

All Creative Cloud desktop apps have a minimum operating system requirement of Mac OSX 10.9 and Windows 7 64-bit, or later. For the complete system requirements for your Creative Cloud apps, be sure to click on the link and then scroll down to the Desktop applications. 

It is very important you check this BEFORE installing the software. You should also make sure you have enough disk/hard drive space (via the systems requirements link).

How to Login:

  1. Go to and click "SIGN IN" in the upper right corner (if you see your name you are already signed in). 

    sign in screen
  2. To login, enter your full UNCW email address (including the and press "Enter" or "Tab." 
  3. Select "Enterprise ID," which will redirect to a login page. 
  4. Enter your UNCW email/domain username (without the and your UNCW email/domain password, and click "Login."

How to Download and Manage Software:

  1. Once you are logged in, look for Desktop Downloads (under Creative Cloud Apps) and click on that.

    screenshot of creative cloud apps
  2. You will see a list of Adobe apps available to you. The first product you should install is Creative Cloud Desktop Manager (if it says Trial, that's okay, go ahead and install it).

    screenshot of creative cloud quck desktop
  3. Once you install the Desktop Manager, you will see the icon below in the system tray on your computer (top right of the screen on a Mac, lower right on a PC).

    link icon in system

This app will help you manage all of your Adobe Creative Cloud applications and to log in or out. Click on the icon to see what applications you have installed, what needs to be updated and additional applications available for install. 

*Please note: Installation of Adobe Creative Cloud can be done on all personal computers (please don’t share your username and password with anyone or share the software with them, as this is a UNCW policy violation) and you can be logged into two machines at one time. Faculty, staff and students do not have access to Stock Images in UNCW's Adobe Creative Cloud accounts.

For online training and resources, see

If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.


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Article ID: 15708
Wed 8/10/16 11:05 AM
Wed 7/3/19 4:20 PM