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How do I Set Up and Access Adobe Creative Cloud?


How do I set up and access Adobe Creative Cloud applications?


All students and approved faculty/staff members have access to Adobe Creative Cloud applications.

Before Installation

All Creative Cloud desktop apps have a minimum operating system requirement of Mac OSX 10.9 and Windows 7 64-bit, or later. For the complete system requirements for your Creative Cloud apps, be sure to click on the link and then scroll down to the Desktop applications. 

It is very important you check this BEFORE installing the software. You should also make sure you have enough disk/hard drive space (via the systems requirements link).

How to Login

  1. Go to and click "SIGN IN" in the upper right corner (if you see your name you are already signed in). 
  2. To login, enter your full UNCW email address (including the and press "Enter" or "Tab." 
  3. Select "Enterprise ID," which will redirect to a login page. 
  4. Enter your UNCW email/domain username (without the and your UNCW email/domain password, and click "Login."

How to Download and Manage Software

  1. Once you are logged in, look for Desktop Downloads (under Creative Cloud Apps) and click on that.

  2. You will see a list of Adobe apps available to you. The first product you should install is Creative Cloud Desktop Manager (if it says Trial, that's okay, go ahead and install it).

  3. Once you install the Desktop Manager, you will see the icon below in the system tray on your computer (top right of the screen on a Mac, lower right on a PC).

This app will help you manage all of your Adobe Creative Cloud applications. Just click on the icon to see what apps you have installed, what needs to be updated and additional apps you can install. You can also use it to log in to and out of Adobe Creative Cloud.

  • Please note that you can install Adobe Creative Cloud on as many computers as you personally use (please don’t share your username and password with anyone or share the software with them, as this is a UNCW policy violation). Note: you can be logged into two machines at one time. You can even install on your home computer if you would like.
  • For online training and resources, see

*Please note: Faculty, staff and students do not have access to Stock Images in UNCW's Adobe Creative Cloud accounts.

If you need further assistance, please contact the TAC at 910-962-4357, or submit a service request.


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Wed 8/10/16 11:05 AM
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