How do I use a Keyfob Passcode to Authenticate with Duo?

Answer

All faculty, staff and students have the ability to use a keyfob when authenticating with Duo.
 

  1. When using a keyfob to authenticate, please exit out of the blue bar at the bottom of the screen, which states, "Enter a passcode or contact your administrator for a bypass code" by clicking the "X" to the right of the blue bar. 

    Duo authentication method screen to enter a passcode or contact your administrator in a blue bar informing the user to close out of the blue bar.
     
  2. Enter the generated passcode from your keyfob and select “Log In.”

    Duo authentication screen indicating that the user input the passcode from the keyfob and then select "Log In."

  3. Success! You should now be logged in. 

If you need further assistance, please submit a service request or CHAT with TAC.