Popular Services

Computer Requests

Software Installations, Updates and License Transfers

Computer (hardware) Issues & Errors

Request or Extend a UNCW Account for Guests, Vendors or Temporary Employees

Unlock & Other Issues with Your UNCW Account

Loaner Laptop

Software Issues & Errors

Connect your Entertainment Device

Two-Factor Authentication Support (2FA)

Request to Schedule an Appointment with the Technology Assistance Center (TAC)

Request this service in order to schedule a face to face appointment with TAC.

Wired and Wireless Device Connection Issues

Voicemail Services

Email & Calendar Issues

Shared Mailbox (formally called MEPF) Creation, Change, or Issue

Setup or Reconnect a Printer

Horizon Issues, Questions & Installations

Adobe Creative Cloud

Distribution Group Creation, Change, or Issue

File Storage

Server Support

Add Telephone Service

Request a Canvas Course Shell

Issues & Errors with Canvas

UNCW Websites Issues & Modifications

Captioning Services Request