Services A-Z (117)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


Account Issues

Request help with your account ( if you cannot login.

Activate Cable TV Service for Faculty & Staff

Add New Mobile Device Service

Add Telephone Service

Add, Change or Remove Access to Banner Workflow

Application and System Integration Adjustments

Appworx Issues and Modifications

Assistance with Special Events & Event Equipment Checkout

AV (audio/visual) Installation

AV Consultation, Purchasing Recommendations, and Design (non-Distance Education related)


Banner & Banner-related Patch

Ticket. This service allows users to request the installation of a Banner or related system patch.

Banner & Banner-related Process, Feed, Workflow - New or Major Changes

Project request. UNCW Banner developer services project request to integrate with other systems.

Banner & Banner-related Product/Service Consultation

Project request. Banner developer consultation for potential products/services.

Banner & Banner-related Upgrade

Project request. SeaNet, GA DataMarts, DegreeWorks, TimeClockPlus, TutorTrac, FormFusion, Intellecheck, SciQuest, eInvoice, Spreadsheet budgeting, Event Management System, Master Calendar, Data Transfer.


Cable TV Issues & Errors

Captioning Services Request

Changes & Patches for Banner

Classroom Instructor's Station Issues & Modifications

Clickers Issues & Training

Computer (hardware) Issues & Errors

Conference Call Request

Connect your Entertainment Device

Convert Multimedia to Digital Formats

Course Merges in Canvas

Create a Custom Course in SkillPort

Create a Custom Group & Assign Pre-Existing Content in SkillPort


Database Administration

Department Copier/iPrint Issues & Errors

Device (mobile, tablet, tvs, scanner, etc.) Issues & Errors

Disconnect a UNCW Office Telephone Service

Disconnect Cable TV Service for Faculty & Staff

Disconnect Service on a Mobile Device

Distance Education (DE) Technology Consultation & System Design


Email & Calendar Issues


File Storage

Firewall Rule Request


Google Analytics



ImageNow Access Request

Installation of New Cabling Infrastructure

Installation of Wiring for Cable TV Service

Integrate a 3rd Party tool with Canvas


UNCW's supported printing solution

Issues & Errors with Banner

Issues & Errors with Canvas

Issues & Errors with Reporting

Issues & Errors with Select Survey

Issues & Errors with SkillPort

Issues or Repairs for Telephone Service

Issues with ImageNow/WebNow

ITS Project Request


Laptop Checkout (must remain in Randall Library)

Laptop checkouts within the library.


Malware (Virus, Worm, Trojan, Spyware) Removal

Mobile and Other Devices - Setup/Connect

Connect devices such as webcams, scanners, mobile devices, etc.

Mobile Device Allowance - MDA Request

Modify an Existing Report

Modify Processes for ImageNow/WebNow

Move Your Office Telephone Service

mySeaport Issues


Notify ITS of a Possible Phishing Scam


OCI Upgrade

Office of Univ. Relations USE ONLY (Creation/Redesign/Redirects of Official Websites)

Office Telephone Features


PCI Compliant Devices

PCI devices are approved by Financial Systems to process credit card transactions.

Printer Issues & Errors


Recover your SeaNet User Name, 850# & PIN

Report Creation (New)

Report Maintenance

Reporting (SSRS) Access Request

Request a Canvas Course Shell

Request a Migration to SharePoint Online

Request a quote for Voice or Data Cabling

Request Access to Banner

Request Permission to Create and Manage Surveys

Research Storage (ARC)

Reserve a Distance Education Classroom

Reset Password for your SSRS (Reporting) Account

Reset your SeaNet PIN

Reset your u.achieve Password

Restore from backup


Scanner & ImageNow Installation

SeaNet & Login Issues

Server Support

Setup or Reconnect a Computer

Setup or Reconnect a Printer

SharePoint Access Request

SharePoint Issues/Troubleshooting

SSRS Financial Reports


Telephone Billing Inquiries

Transfer a Computer between People, Departments, or Surplus

Transfer Ownership of Existing Select Survey


UNCW Website Permission Requests

UNCW Websites Issues & Modifications

Unlock your Banner Account

Unlock your SSRS (Reporting) Account

Upgrade, Downgrade, or Purchases for Office Telephones


Video Recording Services & Lecture Capture Services

Voicemail Services

VPN (Virtual Private Network) Connections & Issues


Web Application Edits & Modifications

Web Applications Errors & Issues

Wired and Wireless Device Connection Issues


Zoom Support and Requests