Services A-Z (137)


Account Issues

Activate Cable TV Service for Faculty & Staff

Add, Change or Remove Access to Banner Workflow

Adding Computer Hardware Asset to a Departments Inventory

Appeal for Equipment Check-out Privileges at TAC

Application and System Integration Adjustments

Appworx Application Manager Access Request

Appworx Issues and Modifications

Asset Authority/Asset Coordinator Access Request

Assistance with Special Events & Event Equipment Checkout

AV (audio/visual) Installation

AV Consultation, Purchasing Recommendations, and Design (non-Distance Education related)


Banner & Banner-related Patch

Banner & Banner-related Process, Feed, Workflow - New or Major Changes

Banner & Banner-related Product/Service Consultation

Banner & Banner-related Upgrade

Banner Finance Campus User Access

Banner Finance Functional User Access

Banner HR Campus User Access

Banner HR Functional User Access

Banner Student Access (Registrar)


Cable TV Issues & Errors

Captioning Services Request

Changes & Patches for Banner

Clickers Issues & Training

Computer (hardware) Issues & Errors

Computer Consultation Request

Computer Setup Request for University Owned Computers

Computer Transfer Requests

Convert Multimedia to Digital Formats

Course Merges in Canvas

Create a Custom Course in Percipio

Create a Custom Group & Assign Pre-Existing Content in Percipio


Database Administration

Disconnect Cable TV Service for Faculty & Staff

Distance Education (DE) Technology Consultation & System Design

Distance Education Classroom Support and Reservations

DocuSign Forms, Transfer and Share

DocuSign Issues and Support

DocuSign Request an Account to Create and Send Documents

DocuSign Request for a Signing Group


Echo 360 Support and Requests

Email & Calendar Issues

Enable or Get Help with Windows Remote Desktop on my Computer

Event Management System (EMS) Support Request


File Storage Assistance


Google Analytics


Human Resources Report Request


Installation of New Cabling Infrastructure

Installation of Wiring for Cable TV Service

Integrate a 3rd Party tool with Canvas


Issues & Errors with (SSRS) Reporting

Issues & Errors with Banner

Issues & Errors with Percipio

Issues & Errors with Survey Software

Issues or Repairs for Office Phone or Voicemail Services

Issues with ImageNow/Perceptive Experience

ITS Project Request


Laptop Checkout (must remain in Randall Library)

Library Account Access Issues

Library Technology Issues

Linkedin Learning Support


Maintenance Weekend Support

Malware (Virus, Worm, Trojan, Spyware) Removal

Mobile and Other Devices - Setup/Connect

Mobile Device Issues and Errors

Modify an Existing Report

Modify Processes for ImageNow/Perceptive Experience

mySeaport Support

myTAC General Assistance / Error Reporting

myTAC Service Requests: User Permissions, Service Catalog, Knowledge Base or Client Portal Support


NEW - Image Now Access Request - No Paper Form Required


Office Phone and Voicemail Service Request

OLD - ImageNow Access Request - Paper Form Required


PCI Compliant Devices

Printer/Copier Issues & Errors

Printer/Copier Service Request


Reactivate or extend your Banner Admin Pages Account

Recover your SeaNet User Name, 850# & PIN

Report 403 Issues & Errors

Report a Lost or Stolen Computer

Report an Issue with Audio Visual (AV) Equipment

Report an Issue with Connecting your Gaming Console or Smart Device

Report Creation (New)

Report Maintenance

Reporting (SSRS) Access Request

Request a Canvas Course Shell

Request a quote for Voice or Data Cabling

Request Access to Survey Software

Request for Assistance with Qualtrics Survey Design and Reporting

Request Transfer of Existing Surveys

Research Computing (HPC) Access Request

Research Network Enclave Request

Research Storage (ARC)

Reset Password for your SSRS (Reporting) Account

Reset your Oracle Password

Reset your SeaNet PIN

Restore from backup


Scanner & ImageNow Installation

SeaNet & Login Issues

Server Support

Shared Mailbox Requests

SharePoint Access Request

SharePoint Issues/Troubleshooting

Single Sign-On (SSO) Requests

Single Sign-On Issues and Errors using Azure

SSRS Financial Reports

Surplus Request for a Computer, Mobile Device, or Server

Survey Software New Access Requests


Technical Assistance with Canvas

Telephone Billing Inquiries

Touchnet Requests


UNCW Mobile Device Requests

UNCW Websites Issues & Modifications

Unlock your SSRS (Reporting) Account


Video Recording Services

VPN (Virtual Private Network) Connections & Issues


Web Application Edits & Modifications

Web Applications Errors & Issues

Wired and Wireless Device Connection Issues


Zoom Support and Requests