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Knowledge Base

Categories (12)

Outlook & Calendar Issues, Distribution Group, Shared Mailbox (MEPF), & Listserv Creation, Changes, or Issues
Account Unlock, Password Resets, Name Changes, Temporary & Guest Accounts, Account Extensions
Appworx, Banner, Blackboard Learn, mySeaport, SeaNet, and ImageNow/WebNow
Wired & Wireless, VPN, Firewall, Web Design & Web Applications, Malware (Virus) Removal
Desktops, Laptops, Cameras, Tablets, Cell Phones, TVs, & Cable TV Service
Cloud-based software, Tealware, Adobe Creative Cloud, Excel, Maple, Word, PowerPoint, OneNote, SAS, SPSS, etc.
Instructor Stations, Computer Labs, Clickers, WebEx, Lecture Capture, Sound & Video
Office & Mobile Phone Service, Voicemail, Billing, Conference Calls, Reimbursements
Sharepoint, OneDrive, Sammy, Timmy, Samba, ARC, Server Support, Database Administration, Restore from Backup
SSRS & ODS Reporting, Google Analytics, Online Survey Tool, ITS Projects
Useful information for students.
Articles designed to help clients navigate the ITS Request System.

Articles (8)

How do I create a Bloomberg Account?

How to create a Bloomberg account.

How do I Set up a Personal Webpage on the University Server?

How to set up a personal webpage on the University server.

Phishbowl Archive

An archive of Phishing attack emails that are more than 4 months old.

What are the Official Website Requirements?

The official website requirements.