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Reporting, Analytics, Surveys & Projects
ITSM Tips
ITSM Tips
Tips for ITS for creating custom reports in Team Dynamix, Syncing project calendars and external calendars, change control procuredures, etc.
Articles (7)
How do I Check the Status of a Ticket?
How do I Report Time in our Ticketing System?
How do I Submit a Ticket for Someone Else through the myTAC Service Catalog?
How do I Update or Cancel my Submitted myTAC Ticket?
How do I view my submitted tickets in the myTAC portal?
How do I Write and Submit Knowledge Base Articles?
What are the Differences between Incident, Problem, Change, Release and Service Request?
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How do I Change my UNCW Account Password through the Password Change Portal?
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