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How do I Install Office 365?

office ... Questions Answered in this Article How do I Install Office 365 on a Personally-Owned Computer? How do I Install Office 365 on a UNCW-owned Computer? Answer All faculty

How do I Recover Deleted Items/Emails in Office 365?

Answer All faculty, staff and students have the ability to recover deleted items.   Log in to  mail.uncw.edu.   Select the "Deleted Items" folder.   Select "Recover items

How do I Access Training for Microsoft 365?

office365 ... Answer All faculty, staff and students have the ability to access on-demand training and resources for Microsoft 365.   On-demand Training & Resources   Microsoft 365 help

Office Phone and Voicemail Service Request

Requests to add, modify or remove office phone service, softphone, special features, voicemail and fax services. ... Why request this service? This service can be used to add, modify or remove office phone services, voicemail services, special call handling features, and fax services. The below are examples of

How do I Check what Version of Microsoft Office is Installed on my Computer?

office ... Office 365 from the Software Center (Windows) or Self-Service (Mac) will automatically uninstall Office 2016. For more information, follow the article How do I Install Microsoft Office 365 on a UNCW

Issues or Repairs for Office Phone or Voicemail Services

Service Overview This service allows users to request assistance to solve office phone service, voicemail service, or communication equipment issues.  This service could include an on-site visit

How do I Order Non-Creative Cloud Applications for my Office Computer?

for my office computer? Answer All faculty and staff have the ability to request non-Creative Cloud software. *Please note: It is the department's responsibility to keep track of software

How do I access the Cybersecurity Awareness Training?

Questions Answered in this Article Question 1: How do I access Security Awareness Training from Office 365?  Question 2: How do I access Security Awareness Training from a Web browser

Email & Calendar Issues

Service Overview The University offers comprehensive email and calendaring services to faculty, staff and students through Office 365. Available To Faculty, Staff and Students Features

How do I Create a Signature for my Shared Mailbox?

mailbox in Office Outlook 365   You can create multiple signatures to select and assign as needed by following the instructions provided by Microsoft Support. If you need further assistance, please submit a service request or CHAT with TAC.

How do I log in to the VPN with Two-Factor Authentication (2FA)?

Horizon.  VPN is not needed for the following services: Horizon Outlook Email / Office 365 Email Canvas OneDrive SharePoint Online Microsoft Teams Echo360 Zoom Office 365

How do I Archive my Email?

Outlook for Mac? How do I view archived email? What do I do with my PSTs? Answers All faculty, staff and students have the ability to archive email in Office 365. *Please

What Will Happen to my UNCW Account and Data When I Retire?

office365 ... university will convert your UNCW account to retiree status. Retiree accounts are restricted. Most notably, these accounts have access to email only through mail.uncw.edu or the Outlook mobile app. Office 365

How do I use the Duo Text Passcode Authentication Method?

article.    "Text New Codes" Duo Feature   If this is your first time accessing UNCW applications, such as Office 365, Duo will use the most secure method you have available to you

How do I use Duo Push with the Duo Mobile App when logging into my UNCW Account?

applications, such as Office 365, Duo will use the most secure method you have available to you (e.g. Duo Push) and will automatically send a Duo Push to your device (if you use Duo Push). Duo will