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How do I Install Office 365?
office ... Questions Answered in this Article
How do I Install Office 365 on a Personally-Owned Computer?
How do I Install Office 365 on a UNCW-owned Computer?
Answer
All faculty
How do I Recover Deleted Items/Emails in Office 365?
Answer
All faculty, staff and students have the ability to recover deleted items.
Log in to mail.uncw.edu.
Select the "Deleted Items" folder.
Select "Recover items
How do I Access Training for Microsoft 365?
office365 ... Answer
All faculty, staff and students have the ability to access on-demand training and resources for Microsoft 365.
On-demand Training & Resources
Microsoft 365 help
Office Phone and Voicemail Service Request
Requests to add, modify or remove office phone service, softphone, special features, voicemail and fax services. ... Why request this service?
This service can be used to add, modify or remove office phone services, voicemail services, special call handling features, and fax services. The below are examples of
How do I Check what Version of Microsoft Office is Installed on my Computer?
office ... Office 365 from the Software Center (Windows) or Self-Service (Mac) will automatically uninstall Office 2016. For more information, follow the article How do I Install Microsoft Office 365 on a UNCW
Issues or Repairs for Office Phone or Voicemail Services
Service Overview
This service allows users to request assistance to solve office phone service, voicemail service, or communication equipment issues. This service could include an on-site visit
How do I Order Non-Creative Cloud Applications for my Office Computer?
for my office computer?
Answer
All faculty and staff have the ability to request non-Creative Cloud software.
*Please note: It is the department's responsibility to keep track of software
How do I access the Cybersecurity Awareness Training?
Questions Answered in this Article
Question 1: How do I access Security Awareness Training from Office 365?
Question 2: How do I access Security Awareness Training from a Web browser
Email & Calendar Issues
Service Overview
The University offers comprehensive email and calendaring services to faculty, staff and students through Office 365.
Available To
Faculty, Staff and Students
Features
How do I Create a Signature for my Shared Mailbox?
mailbox in Office Outlook 365
You can create multiple signatures to select and assign as needed by following the instructions provided by Microsoft Support.
If you need further assistance, please submit a service request or CHAT with TAC.
How do I log in to the VPN with Two-Factor Authentication (2FA)?
Horizon.
VPN is not needed for the following services:
Horizon
Outlook Email / Office 365 Email
Canvas
OneDrive
SharePoint Online
Microsoft Teams
Echo360
Zoom
Office 365
How do I Archive my Email?
Outlook for Mac?
How do I view archived email?
What do I do with my PSTs?
Answers
All faculty, staff and students have the ability to archive email in Office 365.
*Please
What Will Happen to my UNCW Account and Data When I Retire?
office365 ... university will convert your UNCW account to retiree status. Retiree accounts are restricted. Most notably, these accounts have access to email only through mail.uncw.edu or the Outlook mobile app. Office 365
How do I use the Duo Text Passcode Authentication Method?
article.
"Text New Codes" Duo Feature
If this is your first time accessing UNCW applications, such as Office 365, Duo will use the most secure method you have available to you
How do I use Duo Push with the Duo Mobile App when logging into my UNCW Account?
applications, such as Office 365, Duo will use the most secure method you have available to you (e.g. Duo Push) and will automatically send a Duo Push to your device (if you use Duo Push). Duo will