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How do I Update my Phone Number & Address on File with the University?
Knowledge Base
Banner, Canvas, mySeaport, SeaNet, DocuSign
mySeaport & SeaNet
How do I find my device's Serial number or Service tag?
Knowledge Base
Computers, Devices, Printers/Copiers, Cable TV Service
Computers & Devices
Computers (Laptops and Desktops)
How do I Resolve Trial or Serial Number Prompts in Adobe Acrobat?
Knowledge Base
Software
Adobe Software
How do I login to my Numbered or Secondary Banner Admin Pages account?
Knowledge Base
Banner, Canvas, mySeaport, SeaNet, DocuSign
Banner
How do I Configure Call Forwarding on my phone?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Configure Speed Dials on my Phone?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Make Local, Long-Distance and International Calls, use Calling-Cards, or Contact the Campus Operator?
Knowledge Base
Communication Services
Phone and Voicemail
How do I Connect my Personally-owned Mac to UNCW's Network via Ethernet in my Residence Hall?
Knowledge Base
WiFi, Networks, Web Apps, Websites, & Virus Safety
WiFi & Network Connections
Wired
How do I Find my Data Port?
Knowledge Base
New to UNCW
Entertainment & Streaming Devices & Game Consoles
How do I Set up Two-Factor Authentication (2FA) with Duo Mobile on my UNCW Account?
Knowledge Base
UNCW Account
How do Install SAS for Windows and Renew the License?
Knowledge Base
Software
Miscellaneous Software
How do I Use / Navigate my TurningPoint Clicker?
Knowledge Base
AV Assistance, Classroom Tech Support, DE, & Percipio
Classrooms
Clickers
How Do I Complete a Computer Transfer Request?
Knowledge Base
Computers, Devices, Printers/Copiers, Cable TV Service
Computers & Devices
Computers (Laptops and Desktops)
How do I find the MAC Address on my Cisco IP Phone?
Knowledge Base
Communication Services
Phone and Voicemail
How do I use Templates when Writing a Knowledge Base Article?
Knowledge Base
myTAC Client Portal
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