 Software

Sometimes a .pkg file will get stuck on the "verifying" process and will need to be launched through the installer directly. This can be done by accessing finder, going to this path  /System/Library/CoreServices/, and open the installer application. From there you can run any package directly.

How to figure our which operating system your computer is running.

Set Internet Explorer as the default browser so that Banner and Sharepoint automatically open in the correct browser.

A "how to" on deleting your cache and cookies in the Google Chrome Browser

A "how to" on deleting cache and cookies for the Safari Browser.

How to create a desktop shortcut.

How to fix browser issues with Surplus Management System.

SSRS Ultra Troubleshooting

What to do if you are locked out of your personal computer.

What to do if SSRS, SPMS or uShop wont load.

Instructions on how to install the UNCW Faculty/Staff copier driver from self service.

Installation instructions for Read & Write Gold 6 for UNCW owned Mac computers.

Instructions for downloading and installing Read & Write Gold for personal Mac devices.